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Privacy Policy

Effective Date: July 27, 2025
Company: ZYTRA LTD
Address: SUITE 13156, 61 BRIDGE STREET, KINGTON, UNITED KINGDOM, HR5 3DJ
Email: support@zytra.uk 

1. Introduction

ZYTRA LTD ("we", "our", "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and safeguarding of your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information to provide and improve our services:

  • Personal Information: Name, email address, phone number, shipping and billing addresses. Payment details are securely processed by our payment partners.

  • Business Information: Company name, VAT/tax identification number, business address, and transaction history.

  • Technical Data: IP address, browser type, device details, operating system, visit date/time, session duration.

  • Usage Data: Cookies and tracking technologies on how you interact with our site and services.

3. How We Use Your Information

We use your data to:

  • Provide, maintain, and improve our services

  • Process transactions and manage billing

  • Communicate with you about services and updates

  • Comply with legal and regulatory obligations

  • Personalize your experience (if you’ve given consent)

4. Sharing and Disclosure of Your Information

We do not sell your data. We may share it with:

  • Payment processors (e.g., Stripe, PayPal)

  • Logistics/customs partners for shipping

  • Analytics/service providers (e.g., hosting, Google Analytics)

  • Legal authorities when required by law or to protect our rights

5. International Data Transfers

ZYTRA LTD operates in the UK. If you access our services outside the UK (e.g., from the EU), your data may be transferred and stored in the UK. We use legal mechanisms such as Standard Contractual Clauses (SCCs) to ensure your data is protected.

6. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent where applicable

To exercise these rights, contact us at: support@zytra.uk

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